What Our Customers Say

"You made us both feel special by giving us personal and professional attention in assisting in our holiday arrangements. Thank you."

"I have just completed travel arrangements for a visit to my family in Ottawa. I have been very impressed by the efficient service I received. The Bexhill Manager Mr Hopwood was most helpful and also caring. The atmosphere from all staff when entering the premises is welcoming. As a client this makes one feel confident that their journey is in good hands and will be dealt with efficiently, and one can relax and leave it to the experts."

"I would just like to say thank you to you and your team for helping us arrange all of this. You are always so prompt to reply and always get back to me even when you are still waiting for news. Your customer service is amazing."

"We can't express how helpful Gemma has been in arranging our first Cruise for next year. As it is our first ever cruise she has explained the process very thoroughly to us. We would recommend Premier Travel to our friends and family."

"We both want to thank you so very much for the knowledgeable and friendly way that you have organised my wife's trip to Beirut. The requirements and regulations in place because of COVID-19, both here and in the Lebanon had to be studied very carefully and thoroughly by a dedicated person such as your good self to ensure that everything will go smoothly. We were fortunate that we chose Premier Travel and that you were behind the desk to look after us."

"Just a quick email to say a huge thank you for the Rhodes holiday, it was excellent, everything worked as it should, transfers were on time, communication was brilliant. Thank you for suggesting we went with an EasyJet holiday. The alternative hotel we chose - the Aquamare - was great, H reckoned it was the best buffet breakfast ever. I'll have no hesitation in booking another EasyJet holiday with you."

"A thank you gift from Mr B. He and his wife were stuck abroad when Covid-19 lockdown started and we managed to get him back home."

"You have now booked my wife and I on several trips with our friends and separately over several years. I just wanted to tell you that we have really appreciated the superb level of service you have given us every time. You have always managed to find us good resorts at great prices. This year the Mandraki hotel in Skiathos really exceeded our expectations, thank you very much."

"Karen and the team at Premier Travel organised and booked our wedding in Mauritius for September this year. She always kept us updated and responded to my emails at her earliest possible opportunity. All the staff that we have dealt with have always been very helpful and polite, great customer service. No matter how big or small the question was, nothing was ever too much trouble. Our wedding all went without any hitches and was absolutely amazing. We had the best time ever and everything was organised to perfection."

"You have a very good team of people at your 8 Western Road, Bexhill branch, they are friendly, customer orientated and very knowledgeable. We thank you very much."

"You were very patient, kind, considerate and informative. Thank you so much. We really enjoyed our holiday."

"Exceptional service as usual. Professional, friendly, nothing too much trouble. BRILLIANT! Definitely give this service 10 out of 10."